1. Our Commitment

We are committed to providing secure, reliable data archiving services. While we strive for 100% uptime and perfect execution, we provide our services "as is" and make no guarantees about the availability or performance of the service.

2. Your Responsibilities

You are responsible for:

• Maintaining the security of your account credentials
• Ensuring you have the necessary rights to access and archive the data you provide to us
• Complying with all applicable laws and regulations regarding data access and storage
• Using our service in a manner that doesn't interfere with others' use of the service

3. Service Limitations

While we work hard to maintain the highest standards of service:

• We may experience occasional downtime for maintenance or updates
• Service performance may vary based on data volume and complexity
• We reserve the right to modify or discontinue features with reasonable notice
• We may impose reasonable limits on usage to ensure service stability

4. Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure. We recommend:

• Regularly reviewing access logs
• Implementing your own security measures where appropriate
• Promptly reporting any security concerns
• Following security best practices for your organization

5. Liability

While we strive to provide the best service possible:

• Our liability is limited to the amount paid for the service
• We're not responsible for any consequential damages
• We don't guarantee the accuracy of archived data beyond what is provided to us
• You agree to indemnify us against claims arising from your use of the service

6. Changes to Terms

We may update these terms as our services evolve. We'll notify you of significant changes and provide an opportunity to review them.

7. Support and Communication

We're here to help you succeed. We provide:

• Technical support during business hours
• Documentation and best practices
• Regular updates on service improvements
• Clear communication about any service issues