1. Data Collection

We collect only the information necessary to provide our services:

• Account information (email, name, company details)
• Authentication credentials for database access
• Usage logs and query history
• Technical data necessary for service operation

2. Single Tenant Architecture

Our platform is built on a single-tenant architecture, meaning:

• Your data is physically isolated from other customers
• You have complete control over your data environment
• No data sharing between customers
• Enhanced security through isolation

3. Data Usage

We use your data solely for:

• Providing and improving our services
• Maintaining service security
• Generating usage analytics for your team
• Responding to support requests

We never sell your data or use it for marketing purposes without explicit consent.

4. Data Security

We implement comprehensive security measures:

• Industry-standard encryption for data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Continuous monitoring for potential security threats

5. Your Rights

You maintain control over your data:

• Access your data at any time
• Export your data in standard formats
• Request data deletion
• Update your preferences and settings

6. Data Retention

We retain your data only as long as necessary:

• Account data: While your account is active
• Query history: Based on your retention settings
• Usage logs: Up to 90 days
• Backups: Up to 30 days

7. Third-Party Services

We may use third-party services for:

• Infrastructure hosting
• Monitoring and analytics
• Customer support

All third-party providers are carefully selected and bound by strict data protection agreements.

8. Updates to Privacy Policy

We may update this policy to reflect service improvements or regulatory requirements. We'll notify you of significant changes.